CCC Information Services Inc. has released what the company calls its newest and most powerful reinspection product, CCC Accumark™ Reinspection. Designed to create a more efficient reinspection process through the management of company-specified appraisal procedures, CCC Accumark Reinspection can also track and confirm company-recommended changes. 

According to CCC, insurers using CCC Accumark Reinspection can quickly identify and prioritize claims for reinspection. The product automatically reviews each line of an estimate within a customized framework of company-established rules. Because the reinspector can edit and "highlight" any estimate line for clarity, insurers will be in a position to reduce the time spent on each claim, increase staff productivity and write more comprehensive estimates.

"Even though a majority of today's estimates are handled electronically, there hasn't been a systematic way to reinspect appraisals or estimates coming from a variety of sources," said Jim Dickens, senior vice president, product management and marketing for CCC. "Any estimate that follows the CIECA EMS standard can be reinspected using CCC Accumark Reinspection. Each estimate line is then compared to company established rules, returning an in-depth audit of the appraisal.

"Insurers also need to confirm that their recommended changes are occurring," continued Dickens. "While our first generation of products helped to modernize the reinspection process, 40 percent of the reinspected estimates (where a reinspection was requested) were not followed up by a supplement from the estimator. With CCC Accumark Reinspection, insurers have the functionality to track and trace the implementation of changes back to the appraisal source."

Open technology

Built on CCC's open technology, CCC Accumark Reinspection is easily integrated with CCC's core products, including CCC Pathways Estimating Solution and CCC Autoverse Claim Management.

By integrating the reinspection system with Pathways, users of the estimating system have access to one fully-loaded solution for estimating, reinspection and audit activities. The integration of CCC Accumark with CCC Autoverse Claim Management provides non-Pathways users with the benefits of a leading reinspection solution to use with their current EMS-based estimating systems.

CCC Accumark Reinspection promises increased flexibility, providing both on- and off-line access to digital images, estimates, supplements, audit reports, notes and administrative claim information so the necessary claim reinspection details can be accessible regardless of whether the user is logged-on. Appraisal totals are automatically recalculated while conducting a reinspection using the Accumark, saving the estimator re-keying time.