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Saturday, 01 January 2005 |
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I was visiting the brand new shop of a successful collision repairer. My host, Stan, was busy when I arrived. "He's in the computer room, working on the network," the estimator told me. "And he's not in a good mood 'cause our PCs have been down most of the day." Stan, the guy who built the business, oversees production and signs the payroll checks, was doing the job he's come to hate most - working on his local area network. "We have a computer guy, but he's never available when we go down," Stan told me. "So I spend hours trying to figure out what's wrong this time with the damn computers. Then we get some virus and I start all over again."
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