WESTERN NEWS (677)
California, Arizona and Nevada
Autobody News Western print edition is mailed to 8,500 body shops monthly
Las Vegas Metro PD arrested seven people Aug. 19 in connection to an alleged catalytic converter theft ring. Metro Officer Bill Cassell told local media that warrants were served at a private residence and a business in the 2800 block of Westwood Drive, near Highland Drive.
Catalytic converters are usually stolen because of the value of their metallic components, such as platinum, palladium and iridium. The group is accused of taking the converters from vehicles and selling the parts for valuable scrap metal. The SWAT team served search warrants in two places where they found pieces of cars and they suspect may have been stolen.
Police said they found transmissions and batteries inside the buildings but have their eyes on the catalytic converters. Thieves can cut off the converters to seriously damage a car in under one minute.
It is an ongoing investigation and more arrests are possible, according to Cassell. He added that there are many victims, possibly a hundred. A total of seven individuals were arrested, and the hundreds of vehicle parts believed to be stolen were recovered.
Las Vegas Body Shop Surveillance Camera Captures ‘Stop and Look’ Hit-and-Run, Suspect Arrested and ChargedWritten by staff
A surveillance camera at Eugene's Auto Body and Repair at 1870 Losee Rd, N Las Vegas, captured a car plowing in to a crowd of people about 11 p.m. the night of Aug. 8 on Losee Road. Eight churchgoers were injured after being struck by a hit and run driver. North Las Vegas Police received a report of a hit and run collision, in which multiple pedestrians were injured and the driver reportedly left the scene. The investigation indicated eight pedestrians, ranging in age from 15 to 57, including a pregnant female, were among a group of people in front of Iglesia De Cristo (Church of Christ). They all reportedly just left the church and were going to their vehicles.
A white 2000 Mitsubishi Galant, with Utah plates, traveled southbound on Losee and struck the victims in the road. After striking the victims, the driver stopped, got out and looked, then got back in the vehicle and continued south to the dirt lot at the end of Losee. There she made a sweeping left turn in the dirt, striking her vehicle's right side against the rear of a parked grader.
One victim followed the vehicle on foot and saw the suspect exit the vehicle and flee east toward I-15. The suspect was located during a search of the area. The victim and a witness positively identified the driver, who has been identified as 18-year-old Nyakueth D. Tear of Utah. She was transported to UMC where she was treated for minor injuries and later booked into the Las Vegas jail. Tear displayed signs of impairment and consented to a blood draw. Possible DUI charges are pending the blood test results. Tear was booked on eight counts of felony hit and run, eight counts of failing to render aid and numerous misdemeanors including obstructing a police officer.
Tear was being held at the Las Vegas city jail on nearly $360,000 bail pending a court appearance on felony hit-and-run charges and misdemeanor failure to render aid, false information, driving without a license and insurance and vehicle registration counts.
The surveilance video can be viewed at: http://www.mynews3.com/ mostpopular/story/Surveillance-camera-catches-NLV-hit-and-run-crash/jA7yhdoAOkmV82PW_pNYdQ.cspx
An altercation between co-workers at an auto body shop in Las Vegas resulted in both suffering gunshot wounds and one of them charged with attempted murder during a fight on June 24. Las Vegas Metro police released an arrest report describing an incident that resulted in charges against 47-year-old Kevin Montalvo.
When police arrived at the S&M Body Shop in the 5100 block of Dean Martin Drive in Las Vegas, NV, they found shop foreman Kevin Montalvo holding an ammunition magazine for a semi-automatic pistol, but not the gun, according to his arrest report.
Montalvo told police that he was attacked by two of his employees and shot one of the men in self defense. Shop employee Bryan Jackson had been shot four times. Both men fled the scene. While talking to officers, Montalvo complained of chest pain. When medical personnel discovered he had been shot in the chest, he was transported to University Medical Center trauma unit for emergency surgery. The third man involved, who had not been shot, drove Jackson to UMC, according to the arrest report. Police found the gun in Jackson’s car. Video footage at the body shop showed Montalvo approached Jackson and Jackson reacted by beating him, according to police. The footage also showed Montalvo with a pistol and he appeared to be firing at Jackson before the two struggled for the gun. Both men were in stable condition after surgery. According to the witness in the report, Montalvo went to the business and confronted victim Bryan Jackson, who was on the job at the time. The witness said that Montalvo was at odds with Jackson about his work performance. Montalvo was arrested in absentia because of his injuries. He faces charges of attempted murder with a deadly weapon, battery with substantial bodily harm, and discharging firearm into occupied structure.
Police said that surveillance video indicated the physical confrontation was intiated by Jackson. That was when, according to the witness, gunshots were fired. The witness told police he saw Montalvo with a gun aimed at Jackson, who was charging at the suspect. A struggle ensued, the witness described between Montalvo and Jackson. The witness told police he was able to seize the gun out of Montalvo’s hands, allowing both he and Jackson to flee to the hospital in the victim’s car, the report said.
Gene Crozat, the owner of G&C Auto Body known as a fierce business competitor to surrounding shops, has always done everything in a big way. If you ever visit any of his 10 Bay Area locations, you’ll see they look more like The Bellagio in Las Vegas than a body shop. Crozat is already legendary for generously donating money, clothing and other items to families throughout northern California, for no reason other than to know he has helped someone. He is also well-known for his Meter Beaters Program that takes place every holiday season as he covers peoples’ parking fees in downtown Santa Rosa, CA—a program G&C has sponsored for the past 20 years. But, now the man and his family are fast-tracking and increasing their charitable efforts, by giving away more cars and more cash for people and organizations that need it.
For example, last year the Crozat family made record-setting pledges to the Christmas Wish program and The Children’s Village, as well as many smaller donations to local community non-profit organizations including Men-R-Pigs, Becoming Independent, the Jon Michael Martin Medical Fund and the Boys & Girls Club of Marin, local Boy Scout troops, softball leagues and elementary schools.
The ASA AZ Committee for Consumer Fairness met recently with Director Germaine L. Marks of the Arizona Department of Insurance. The goal of the Committee is to ensure that consumers, as outlined in Title 20-461 of the Arizona Revised Statutes, are dealt with in a fair and ethical manner when processing insurance claims. Three issues were addressed with the Director:
• Types of replacement vehicles allowed in 3rd party claims as well as reimbursement for loss of use when the renting of a vehicle is not practical
• Direct billing of rentals in 3 rd party claims
• Underpayment of claims to vehicle owners as a result of poorly written insurance estimates
Rodney Pierini has been the President and CEO of the California Automotive Wholesalers Association (CAWA) for the past 17 years. The CAWA a non-profit trade association representing automotive aftermarket parts manufacturers, jobbers, warehouse distributors and retailers in California, Nevada, and Arizona. The organization was formed in 1955 and serves as the voice of the aftermarket parts industry in the West. We sat down with Pierini recently to discuss his organization and how its role affects and impacts the aftermarket/warehouse parts business within the collision industry in the three states he represents and also on a national level.
ABN: While representing your membership, how do your goals feed into the collision industry and how do you support your membership in these areas?
RP: The collision industry is a segment of the automotive aftermarket and as such we are in the business to promote and protect the industry, particularly, in the government affairs arena. Through legislative and regulatory alerts we keep our membership apprised of what is happening in government that will impact their business. Many of our members supply the collision industry with parts and products required to service customers in a qualitative and timely fashion, as well.
ABN: Why do you think business professional groups like the CAWA help the industries they serve and maybe cite some specific examples?
RP: As an automotive aftermarket trade association, CAWA was founded by members of the aftermarket industry to collectively speak as one voice, to promote training for themselves and their employees and to come together to improve their purchasing power in business service programs and products, e.g., business insurances.
ABN: You’ve been the President/CEO of the CAWA for many years and have seen the automotive parts industry change. What are the most significant changes your members have encountered?
RP: Consolidation and a more intense and sophisticated competitive business environment.
ABN: There’s an on-going push and shove when it comes to the aftermarket/recycled/re-manufactured parts industry vs. the manufacturer’s OE parts industry. Talk about how the aftermarket parts sector has become more efficient and responsive to changes within the market and how the quality is equal with OE parts, in many instances.
RP: In many cases, the major OE supplier is also manufacturing replacement parts in the aftermarket. These parts are as good as, if not better than the part that rolls off the assembly line (because of the improvement in manufacturing post assembly). Also, the remanufacturing segment is at the forefront of reduced emissions and a greener industry footprint in the automotive sector of today’s economy. In the government affairs process we continuously stress the quality of aftermarket replacement parts and their contribution to the overall economy and public good, i.e., the aftermarket gives the consumer the choice of where to purchase their parts and where to have their vehicles serviced.
ABN: If you wanted to give any feedback or advice to body shops or the manufacturers of aftermarket collision parts, what would you tell them?
RP: Look to the CAWA membership who offers quality collision parts and products. Also, see the hard parts manufacturers, manufacturer representatives, distributors and retailers as an ally in promoting and protecting the collision segment of the industry. This notion strengthens all segments of the industry.
ABN: What changes do you think will occur in the auto repair industry overall within the next 10-20 years that will impact the aftermarket parts industry?
RP: Parts generally are manufactured and re-manufactured to high quality standards today and will continue to improve as the industry adapts and changes to new technologies and the vehicles of the future. As technology becomes more sophisticated, we’ll see more repair specialization that will require the parts industry to remain nimble and responsive to this emerging trend. New vehicle technology will also add to the ever-changing future and the parts industry will adapt and , as always, find ways to respond to the yet unforeseen future of the automobile.
ABN: New legislative bills emerge all the time, and if passed, they can greatly affect your membership. Tell us how you play a role in staying on top of these proposed bills/laws and how you stay vigilant on these developments as they arise?
RP: Perhaps the greatest service we provide to the aftermarket industry is our legislative work. If CAWA were not in California, Nevada and Arizona, the industry would feel the void in uncontested intrusion through legislation and the regulatory powers of all levels of government. If the aftermarket voice is not heard in these state capitols, business owners would find themselves helpless to the governments’ presence in the conduct of daily business. CAWA monitors legislation, regulation and other government programs to assure our members and the industry are not ill served by these processes and the insatiable financial appetite of political operatives. And we promote legislation that supports our members and makes doing business more palatable in the face of government politicians and bureaucrats throughout the western states.
ABN: How have aftermarket/warehouse parts businesses figured out how to survive the collapse of 2008 and has it become a more competitive market as a result?
RP: There is no doubt that the market is more highly competitive today and has been so for several years. That’s one reason we still see parts warehouses and jobber stores going out of business. Those that are purchasing right, managing right, constantly monitoring revenues and expenditures and going to market in an efficient manner will continue to be successful. Those not up to the challenges of todays and tomorrow’s competitive environment will not be around in 5-10 years. Those that have survived have also created alliances with other aftermarket business to strengthen their buying power and position in the market place. There are many very competent and entrepreneurial owners and managers in this industry that adapt well and quickly to survive and stay competitive.
ABN: You’ve been working closely with other organizations and sponsored a joint series of meetings between the CAWA and ASCCA earlier this year. What is the purpose for this partnership and how has this alliance worked?
RP: As you know, ASCCA represents the mechanical repair garage owners in California. We have enjoyed a very rich and long termed relationship with them. We meet regularly with our lobbyists to assure we are speaking with one voice at the Capitol and, if not, we understand why and respect each other’s positions on issues. Parenthetically, being on opposite sides of an issue is very rare and virtually non-existent.
About four years ago, the boards of directors of both associations wanted to strengthen the relationship among the volunteer leaders of both groups. So, an Industry Summit was developed whereby the leaders and members of both associations would come together for a dialogue of contemporary issues affecting the industry and to better understand each segment of the industry. Since then it has developed into one of the premiere industry events in California. So much so, that more groups and associations want to co-sponsor the 2014 Industry Summit. The national Automotive Aftermarket Industry Association (AAIA), the California Automotive Business Coalition (CalABC), the California Automotive Teachers (CAT) will join with CAWA and ASCCA to sponsor next year’s Industry Summit.
ABN: In the collision industry, there has been a trend where MSOs (Multiple Shop Operators) are flourishing, while many small independent body shops are struggling to survive. It’s all about centralization and the convenience of dealing with one large entity rather than 10-15 smaller ones. Is this also happening in your industry?
RP: Yes, unfortunately the smaller distributors are, for the most part, struggling to survive. Unless they are specialized, in a niche market or geographically situated with less competition, they are challenged to continue. It’s not unlike other industry evolutions, however. When I think of all the past and future family business that did not or will not survive it makes me sad. My father had his own family business and I remember the nights when mom and dad struggled to “make ends meet”. Somehow, though, his business survived and he retired at 70 with no regrets. Like my father’s business was to the aircraft industry, aftermarket family businesses are important to this industry and there will be those that do survive and continue the tradition embodied within this great industry!
In a landmark and long-anticipated ruling, the California Supreme Court held Aug. 1 that policyholders can accuse insurance companies of false advertising and other violations of the state's extensive unfair competition law. The ruling finds insurers are not immune from unfair competition claims over this kind of conduct, resolving a split between courts on the question.
The case resolves a significant issue for insurers doing business in California in that they are potentially subject to a private action under the California Unfair Competition law, UCL (Cal. Bus. & Prof. Code §17200) for conduct that violates California's Unfair Insurance Practices Act (UIPA) (Cal. Ins. Code §790 et seq.).
The UCL is a consumer protection statute that broadly proscribes "any unlawful, unfair or fraudulent business act or practice." California's Unfair Competition Law requires that a plaintiff must show he or she "has suffered injury in fact and has lost money or property as a result of . . . unfair competition."
The Supreme Court thereby affirmed the Court of Appeal’s decision and concluded that “UCL claims may be based on claims handling practices, as long as they do not rest exclusively on UIPA violations.” The UIPA does not immunize insurers from UCL liability for conduct that violates other laws in addition to the UIPA.
Although relatively narrow, the ruling appears to pierce the shield that insurers have previously enjoyed from unfair competition, potentially inviting more class actions and creating a new avenue for plaintiffs to score injunctions, refunds of premiums and attorneys' fees. The ruling applies only to first party claims (those brought by the insured against the insurer.)
The Los Angeles Chapter of the California Autobody Association (LA-CAA) met June 19 with 110 members in attendance to view a special showcase of the new BMW i3 technology.
Guest speaker Tom Brizuela, body and paint technical team leader for BMW North America, introduced and reviewed the new BMW i3 platform that features carbon and aluminum composite technology. The meeting included an actual cutaway view of the BMW i3 platform to review the repair methodology crash worthiness of its new generation platform.
Brizuela began working on cars at age 15, with the dream of someday working for a car manufacturer. He served in U.S. Marines as a diesel/automotive technician and graduated from National Technical College in Los Angeles with an AS degree in Automotive Diagnosis and Repair.
Over the years, he worked at independent high-line and exotic auto body repair shops, restoration shops, and a Mercedes Benz dealership, and in 1988 as head paint technician for BMW of North America, Inc. at their Vehicle Processing Center in Oxnard, CA.
In 1990, Brizuela was promoted to the BMW Service Training Department and began developing BMW’s Body & Paint Service Technician Education Program (STEP). From 1991 to 1995, he was responsible for STEP training at the BMW Montvale New Jersey facility.
In 1995, Tom accepted a Body and Paint training/curriculum development position with Toyota Motor Sales, USA, at their Los Angeles corporate headquarters. During this time, he was promoted to Body Service Group Supervisor where he became responsible for Toyota and Lexus body and paint training development, technician certification, and training facility management.
In 2000, BMW of North America committed to build a new body and paint-training center in Oxnard, CA., to train entry-level technicians, and BMW dealer technicians. He saw this opportunity and returned to BMW as Body and Paint Technical Team Leader.
The meeting was held at Nick Alexander Los Angeles Imports in Huntington Park, CA.
A special tradeshow and training event was held June 26 in Cerritos, CA, for southern California shops. The unique tradeshow included an evening of training for advance vehicle technology repairs. Approximately 50 vendors and nearly 400 people attended. The event was also a fundraiser for California Autobody Association chapter president Linda Holcomb of the Glendale/Foothill chapter. Holcomb is currently in treatment for breast cancer and $8,500 in funds raised from this event will go towards her medical expenses.
Attendees included independent shops, MSOs, consolidators franchises, insurance field appraisers and OEMs representing Toyota, Audi, Porsche, and BMW.
The tradeshow was organized by industry leaders Toby Chess and Lillian Maimone. The tradeshow was held from 2-6 p.m., with dinner from 6-7 p.m., and OEM training sessions were held from 7-9 p.m. Vendors showcased their new products and services.
Representatives from the following companies were in attendance:
1st Class Collision of Murrieta
AP Auto Services
Auto B Craft Collision Center
Auto Center Auto Body
Auto Club of Southern California
Auto Collision Solutions
Automotive Equipment Solutions
Autopark Appearance Center
Axalta Coating Systems
Banh Collision Center
Bay cities Auto body
Beverly Hills Autobody Group
Bistagne Bros Body Shop
Blue Mountain Collision
Brotman Auto Body
California Autobody Association
California Marketing Group
CCC Information Services
Chaffey Auto Body
Class Auto Center/Spectrum Collision
Classic Collision Center
Craftsmen Auto Body
D J S Fabrications
Douglas Auto body
Dynamic Collision Centers
Eli's Collision Repairs
Fix Auto USA
Full Color Paint & Supplies
Global Collision Center
Grand National Auto Body
Greenleafs Auto Body
Greg's Auto Body
Greg's Collision Center
Honda World Body Shop
Inter-Industry Conference on Auto Collision Repair
J&L Body and Paint Shop
Jim & Jack's Collision Center
La Sierra University
M@M Paint & Body Sho
Marco's Collision Centers
Marina Auto Body
Markham Boling Collision
Martin Auto Color
Modern Auto Body
National Oak Distributors
North Ranch Bodycraft
Number One Auto Collision
Pacific Produx, Inc
Precision Auto Body
Pride Collision Centers, Inc.
Rancho Auto Body
Reliable Automotive Equipment
Reseda International Collision Center
Robaina Industries Inc./Eurocar Bench System
Same Day Auto Body and Paint
Santa Monica Ford
Santana's Auto Body
SATA Spray Equipment
Schiro's Collision Repairs
Selman Chevrolet Collision Center
Sherwin Williams Automotive Finishes
Specialty Body Works Inc.
State Farm Insurance
Valspar Automotive Refinish
Van Nuys/Cerritos Collision
VMS Auto Collision Center
See our print edition for photos.
Windshield repair technician Jacob Dufur, 22, has pled guilty to a felony charge of insurance fraud for submitting fraudulent work orders on windshield repairs, according to a statement from the District Attorney (DA) for Sacramento County, Calif.
An investigation by the California Department of Insurance’s Urban Auto Task Force uncovered the situation, DA Jan Scully said in the statement.
Dufur and an accomplice were employed as windshield repair technicians for a Chipio franchise that specialized in repairing small windshield cracks.
“Between May 7, 2011 and March 19, 2012, Dufur and an accomplice submitted 121 fraudulent work orders to the parent company, Chipio Inc., for payment on windshield repairs that neither of them had repaired,” according to the DA.
“After paying Dufur and his accomplice for the alleged cost of the windshield repairs, the parent company then submitted the work orders to the customers’ automobile insurance companies for payment,” the DA continued. “The franchise, the parent company and the insurance companies ended up paying $7,373 on the fraudulent work orders.”
Dufur faces a sentence of two years in state prison. Sentencing is set for July 24 in Sacramento County Superior Court.
An arrest warrant for insurance fraud has been issued for Dufur’s alleged accomplice, Jeremy Horstman.