I would like to take this opportunity to thank Geico insurance for doing the right thing for our mutual customers. As many of you know, I have been involved in a disagreement with Geico regarding the 10% discount that they take off of domestic OEM parts. In the past 2 weeks, Geico has ceased to take this discount/deduction. They have paid full OEM list price. Geico has also offered to settle my original law suit, and pay us the full amount along with court costs and attorney fees. Geico has opened up the path of communication with me and I feel that they are genuinely trying to do the right thing for our mutual customers.
Just between yesterday and today I have had two Geico claims that they have paid all labor operations, return fee/earned profit on defective aftermarket parts, color sand and polish, color tint, mechanical labor on any item that is coded with a “M” In the database. I have had discussions with local management and their management, and it appears that they want to do right by all parties.
I would also like to thank Mr. Brent Geohagan, my attorney for his legal expertise. Mr. Barrett Smith of Auto Damage Experts, for his guidance and consulting, and Mr. Ray Gunder of Gunder’s Auto center for showing all of us that it is not wrong for us to stand up for our customers, techs, and our industry. I truly believe that these three gentlemen will help transform our industry.
For background on this issue see HERE
and HERE
Eddie Quintela
Collision Concepts
d/b/a Boca Raton Auto Service
ph. 561-265-2333
fax 561-265-2355
