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Columns
Getting OSHA-Compliant on Signage, Electrical and Power Tools
By Toby Chess
The other day I was teaching I-CAR's workers protection program and I had the techs show me their blowers, which...
Allstate, Founder of DRPs, Deserves Some Credit for Improving Repair Industry
By Insurance Insider
Who benefits the most from direct repair programs? Insurers will tell you the consumer. Repairers will say the insurance company...
The Good Old Days
By Lee Amaradio
The danger in focusing on the past is that we sometimes forget to deal with the present in a productive...
Focusing Marketing Efforts on a Narrow Demographic Yields More Results
By Tom Franklin
Many years ago I went through a training program offered by a company called...
Total Loss Fees Are Profits to be Gained, Not Given Back
By Walter Danalevich
As an auto body shop owner for over 30 years, I understand total loss vehicles...
Industry Trends and Changes in Future Vehicles at WIN Conference
By John Yoswick
Current industry trends--and a look ahead at the electric, fuel-efficient...
 The Value of Service Repair Information
By Dan Espersen
With the ever changing complexity of today's vehicles that confront you and your team on a daily basis, access to manufacturer's repair information...
Shift Happens: The Story of Three Transmissions and a Limp Kia SUV
By Scott 'Gonzo' Weaver
Jo was a new customer referred by an old-time regular. Her little Kia SUV...
Repairing Quarter Panel, Bumper, and Molding: No Time, No Money
By Rich Evans
Challenges--they seem like they're always coming up. Since I did the Car...
Shop Showcase
Great Bear Auto Teaches Customers What They "Auto Know"
By Chasidy Rae Sisk
From the street, Great Bear Auto in Flushing, NY looks like a typical auto...
The Body Shop Garage Opens in Woodward, OK
By Erica Schroeder
Kevin Ham looks at his shop--The Body Shop Garage--in rural Woodward, OK...
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