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As the auto body repair industry continues to evolve, requiring increasing levels of sophistication, it is driving the need for better technology to capture, analyze and report on the key metrics needed to be successful in today's repair businesses.

Farmers Insurance announced late yesterday that Caliber Collision Centers has been awarded the 2011 National Multiple Shop Organization of the Year Award for outstanding operational and customer satisfaction management.

Under the leadership of Steve Grimshaw, President and CEO and Mark Sanders, Chief Operating Officer, Caliber Collision delivered the proactive management and self-discipline required by Farmers to further improve Farmers policy retention and customer value.

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The Boyd Group Income Fund reported record sales in 2011 thanks to several acquisitions made throughout the year that added $94.1 million to the company's top line. The company also reported a same store sales increase of 6.0 percent, a more important indicator of business conditions.

By Ed Attanasio

Wallauch, 75, is a long-time car enthusiast who currently owns four vehicles and a motor home. He is the newest Chief of the Bureau of Automotive Repair (BAR) replacing Sherry Mehl. We sat down recently with Wallauch to talk about his first month in the position, to assess his goals for the organization and what he’ll be doing in relation to the collision repair industry and the issues surrounding it.

Assured Performance Network announced today that Nissan and Chrysler have been added to the 100% Write Rebate Rewards Program.  Now, members can earn 100% Write Rebates from three Auto Manufacturers: General Motors, Nissan and Chrysler.  The 100% Write Rebate Rewards Program provides a rebate to body shops when they repair a vehicle using 100% OEM collision repair parts as defined by the program.   The program is designed to provide an incentive for the shop to provide the highest level of fit, finish, durability, safety, and sustained vehicle value for the vehicle owner by using new OEM parts.

Of the more than 759,000 automotive technicians working in the United States, 20 outstanding individuals have qualified for the prestigious 2012 World Class Technician Award. The Automotive Aftermarket Industry Association (AAIA) and National Institute for Automotive Service Excellence (ASE) work together to recognize these professional technicians who have tested and obtained ASE certification in 22 specialty areas during the 2011 test administrated by ASE.

Matrix System Automotive Finishes, a Michigan-based company that distributes nationwide and in Canada, recently launched an entire line of toners that deliver 3.5 pounds per gallon or less VOC (Volatile Organic Compound) emissions. This revolutionary technology offers customers exceptional hiding with ease of application and no need to upgrade shop equipment.

Matrix, a leading U.S. aftermarket automotive paint manufacturer, unveiled its new line at the NACE Show in Orlando, Florida last October where professional vehicle refinishers were the first to discover the Matrix System’s MPB-LV Premium Low VOC Basecoat system. MPB-LV (Matrix Premium Basecoat-Low VOC) sprays like other premium high VOC solvent systems, which makes it “hard to believe that it is low VOC,” Ken Papich, Director of Sales, told Autobody News. Additionally, the MPB-LV utilizes the Matrix System Color Variant Selector System to ensure a great match every time. The new premium low VOC basecoat gives the California and Canadian markets, and other regions contemplating low VOC regulations, the opportunity to choose between waterborne or low VOC solvent basecoat.

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