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With RepairPal Consumers Can Learn What To Pay for Auto Repair E-mail
Written by Autobody News staff   
Friday, 11 July 2008

RepairPal, an impartial source for auto care and repair available to consumers, is a free service that delivers objective, fair service price estimates, an extensive auto shop directory, and expert insights from certified mechanics. For the first time, consumers will benefit from proprietary industry data previously available only to professional automobile technicians. 

    This new service gives consumers critical, unbiased information about specific repairs so they can make informed, timely, and cost-effective repair and maintenance decisions throughout the entire ownership cycle of their vehicle.
    While Americans make roughly two million visits to an automotive service facility every day, they are no better informed about these major expenses than they were 20, 30 or even 40 years ago. “We’re bringing transparency to a huge industry, an industry that affects nearly every adult consumer,” said David Sturtz, CEO and Co-Founder of RepairPal.
    “Auto repair is fairly unique in that it remains completely non-transparent for consumers, even in the Internet age. The result of this information asymmetry is that pricing for almost all repair jobs varies widely, even for the same brand within the same city. Our goal is to minimize the anxiety and uncertainty consumers typically confront when they service their cars.”
    “What Zillow did for home valuations and Kelley Blue Book did for used auto prices, RepairPal will do for auto repair. Auto repair is an industry where consumers lack basic information and pricing transparency,” said Matt Booth, senior vice president for Interactive Local Media at The Kelsey Group.
    “RepairPal breaks this paradigm by providing relevant information when consumers need it most.”

 


 
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