Stacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields. She can be reached at firstname.lastname@example.org.
Tom & Ed’s Autobody dates back to 1983 when Tom Tylka and his partner, Ed, moved their garage operation into a 2,000-square-foot facility in Schererville, Indiana, after quitting their jobs at an engineering company.
According to surveys conducted by Phoenix Solutions Group (PSG), close to 80 percent of body shop customers choose a collision repair facility that they feel has their best interests at heart.
Keith Manich of the Automotive Training Institute (ATI) said collision repairers tell him on a regular basis that they often hear the word “no” when asking to be paid for required procedures associated with the repair plan, and that they “feel intimidated.”
Adaptive Cruise Control, Blind Spot Information and Collision Mitigation Braking Systems are just a few of the Advanced Driver Assist Systems (ADAS) in vehicles today.
As new vehicles are introduced to the market, often equipped with complex technology, the collision industry is challenged with keeping up-to-date with repair procedures.
When talking about industry training, most collision repairers typically assume such training is technically oriented.
Prior to opening Exclusive Auto Collision in 2003 in Ramsey, NJ, Tony Lake was an auto damage appraiser for 20 years.
Ten years ago, when a new automobile was introduced to the market, the repair of that vehicle was essentially the same as the previous year’s model.
Taking the time to mentally reinvest in your business, attend hands-on training and understand your shop’s limitations can all help you run a successful collision repair facility, according to Mark Allen, collision programs manager for Audi USA.
Body shops from across the country recently joined distributors and AkzoNobel employees to share information, learn about best practices in the collision repair industry and conduct a financial analysis of their businesses.
By implementing the blueprinting process, collision repairers are finding that hidden damage can often be uncovered before the vehicle is repaired.