Scheduled for May 2--4 at the luxurious Walt Disney World Swan & Dolphin Resort Hotel in Orlando, the Business Meeting will feature half-day sessions taking place simultaneously from 1--4 p.m. that day. The classes are approved by the Automotive Management Institute (AMi), and students can earn six credits per class.
Instructors announced for the Friday sessions include:
Bob Greenwood: Elevating Service Excellence with Productivity Mathematics. Attendees will learn why “site-efficiency measurement”---measuring the entire shop as a team, rather than as individuals---can help direct management to failing processes and lead to solutions for how to make them successful.
Bill Haas: Takeaway Strategies for Implementing Effective Leadership. An in-depth course that teaches shop owners how to improve opportunities for team members to excel by creating a culture of empowerment that provides a positive influence and aligns individual and team objectives and values.
The advanced registration fee for members, by April 2, is $99. Since this is a members-only event, nonmembers are welcome to attend but must first join ASA. To join, visit ASAshop.org or call (817) 514-2900, ext. 2. The registration fee includes: Thursday continental breakfast, open board of directors meeting, ASA luncheon, all AMi-approved training, Welcome Cocktail Reception, Celebration of Excellence and AMi graduation and the Epcot Center Dessert Reception & IllumiNations Fireworks display.
Registered attendees can also purchase a guest pass for $50. Housing and transportation arrangements are the responsibility of those who attend.