ASA-CO Executive Director Julie Massaro shared, “The event went very well. Communication in difficult situations was discussed, specifically how to turn a difficult situation into a productive communication experience.”
The 49 collision repair professionals in attendance were very pleased with Newton’s presentation on managing difficult interactions, and everyone learned many valuable tips on communication skills.
“ASA-CO offers these training sessions to meet the needs of our members and the automotive service community as a whole,” Massaro said.
For more information, visit asacolorado.org.