Changes that CCC Information Services recently announced related to its “Secure Share” data-exchange program were a frequent focus of discussion at the Collision Industry Conference (CIC) and other meetings held recently in Palm Springs, CA.
Following months of industry criticism as well as recent strategic announcements from its competitors, CCC Information Services said in late December that it was making significant changes to its new “Secure Share” data exchange requirements scheduled to go into effect in April.
20 Years Ago in the Collision Repair Industry (February 1998)
A new Collision Industry Conference (CIC) committee has been established to consider alternatives to the current method of calculating refinish materials.
More shops are charging and getting paid for post-repair "health scans" of vehicles than they are pre-repair scans, but both procedures are increasingly being done and being paid for, according to recent “Who Pays for What?” survey findings.
Shortly after gaining notoriety within the collision repair industry in 2013 for suing State Farm over its mandated use of PartsTrader, Mississippi attorney John Eaves was speaking to shops during SEMA week in Las Vegas, recruiting participants for lawsuits against insurers that he said would revolutionize the industry.
New challenges posed for collision repairers by increasingly complex vehicle technology were discussed during several presentations at the Collision Industry Conference (CIC) held in Las Vegas during SEMA week.
The Advanced Technology and Diagnostic Repair Forum held last summer during NACE Automechanika in Chicago offered more evidence that the lines between “collision repair” and processes more traditionally considered “mechanical repair” continue to blur.
Mike Anderson of Collision Advice said his “Who Pays for What?” surveys continue to show that even when a significant percentage---or even a majority---of shops report routinely being paid for a particular "not included" operation, there can be many other shops not even putting it on their estimates.
This summer, CCC Information Services defended the dramatic changes that the shift to CCC’s “Secure Share” system will bring to the industry, calling it necessary for data security, a step forward for the industry, and reasonably priced.