In Waipahu, HI, employees from Oka’s Autobody and their families recently met at the local bowling alley for the company’s summer time family fun event.

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When John Shoemaker asks collision repair shops across the country about their financial goals, he is often told, “I’m going to increase company sales 10 percent.” 

Just one year ago, Pamela Weese joined ReCARnation Total Automotive Solutions as the company’s COO. With extensive experience in organizational management and business development, Weese was named CEO this past April. 

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David Habu, 55, is the owner of Panel Craft, a 30-year-old shop in Berkeley, CA. 

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Connie Manjavinos, 25, started her career as a detailer at a CarMax in her hometown of Virginia Beach, VA, seven years ago. 

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20 Years ago in the Collision Repair Industry (October 1997)

 

In a meeting with the Automotive Service Association (ASA) earlier this year, Certified Automotive Parts Association (CAPA) Executive Director Jack Gillis outlined CAPA’s new standards and additional testing that will help ensure the quality of CAPA-certified crash parts. Gillis reviewed the plans with ASA in response to ASA’s dissatisfaction with CAPA’s performance.

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One of the many important steps in the claims handling process, according to Mike Cassata, owner of Hammer Insights, is proper photo and file documentation. 

Twenty-year-old Dylan Ahmdt took home gold at the 53rd annual National Leadership and Skills Conference (SkillsUSA) in Louisville, KY, which took place from June 19-23.

Estimating is often said to be one of the most important components of running a successful body shop.

In Anchorage, AK, body shop owner Ryan Cropper often tells customers that Able Body Shop is where strong values merge with quality work. Cropper currently operates two locations in The Last Frontier and said he has built his business on relationships and trust---one customer at a time. 

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