Franklin - First Contact = First Impression 22
How Important are Political Action Committees? 20
Insurers Want to Pitch DRP Benefits 47
Insurers’ Retention Rates Critical to Profitability 41
Mitchell Releases Latest Industry Trends Report 10
Mitchell To Provide Monthly Pricing Data 37
Mitchell’s Total Loss Solution, 3.0 Released 37
Minicars Fare Worse in Crashes 45
Momber - Change You Can Succeed In 4
PPG: Shops in Southwest and Waterborne 30
Refinish Calculators to be Compared 21
Congresswoman Jackie Speier Writes Commissioner Poizner 47
Rome Releases New CompleteShop 2009 33
Salvagers, Insurers Must Report Total Losses 33
Say What? Reactions to the Month’s News 28
SCRS Wants Distinct Repairer, Insurer Estimates 9
Shop Expansion in Any Economic Times 42
Southwest Waterborne with PPG? 30
Subaru Parts Managers Report Solid Numbers 36
Testimony Against Texas HB 4526 49
What MPG Could Chrysler Get From Fiat? 25
Wisconsin Hears Anti-Steering Bill, AB 221 9
Yoswick - Helping Vocational Schools 44
Yoswick - Low-cost Marketing 35







