Items filtered by date: March 2012

In the Federal Register this week, OSHA published its final rule aligning its Hazard Communication (HazCom) Standard with the Global Harmonization System for Classifying and Labeling Chemicals (GHS). The rule, known as HazCom 2012 or the workers’ “Right-to-Understand” rule, substantially changes OSHA’s current standard and affects over 40 million employees at more than 5 million facilities nationwide. Employers must train all employees on the new HazCom standard before December 1, 2013.

Now that the final rule has been published, hazard communication procedures must change. Facilities must apply new chemical classification criteria, replace ALL MSDSs with new Safety Data Sheets, update or replace chemical labels, and train employees on the new standard. To help industry professionals understand the changes they must make, Lion Technology will offer the Preparing for OSHA’s New GHS Rule Web Seminar monthly through the end of the year.

The web seminar will be offered next on April 19, followed by sessions on May 15, June 21, July 17, August 16, September 25, October 23, November 15, and December 18.

Key topics include the new GHS hazard classification and chemical labeling system, an overview of new Safety Data Sheets, and meeting training and implementation deadlines. Attendees will learn strategies for preparing facilities and meeting relevant compliance requirements. More information about the live web seminar is available here:

OSHA introduced its first Hazard Communication standard in 1983, as the workers’ “right-to-know” rule. Before this, no requirement existed for employers to notify their workers of the dangers posed by the hazardous materials handled in their workplace. While the original standard was an important development, OSHA now believes it provided too much flexibility, leading to problems for both employees and employers. Hazard labels and Safety Data Sheets were formatted inconsistently and sometimes included inaccurate information, making it particularly difficult and burdensome for small employers to comply with the requirements.

Published in INDUSTRY NEWS

Assured Performance Network announced March 28 that Nissan and Chrysler have been added to the 100% Write Rebate Rewards Program.  Now, members can earn 100% Write Rebates from three Auto Manufacturers: General Motors, Nissan and Chrysler.  The 100% Write Rebate Rewards Program provides a rebate to body shops when they repair a vehicle using 100% OEM collision repair parts as defined by the program.   The program is designed to provide an incentive for the shop to provide the highest level of fit, finish, durability, safety, and sustained vehicle value for the vehicle owner by using new OEM parts.

The Program also includes an exclusive “Certificate of Authenticity” for consumers verifying that 100% OEM parts were used to repair their vehicle.  As an option, if the vehicle damage is already reported to CARFAX, participating shops can report the repair information which will help restore the value of the vehicle.

General Motors and Assured Performance Co-Op Network launched the 100% Write Program in 2009.  Since then, thousands of repair facilities have participated in the Co-Op program earning millions of dollars in rebates.  The entire program is administered through Assured Performance Co-Op, allowing shops to gain a direct reward without changing dealers, altering their normal parts procurement process, or changing their local discounts.

Scott Biggs of Assured Performance Network said, “All elements of the 100% Write Program aim to provide an incentive and reward for shops to use collision repair parts that ensure the fit, finish, safety, and maintain the value of the vehicle.”  Biggs elaborated, “Adding Chrysler and Nissan to the 100% Write Rebate Program makes using OEM parts an even more rewarding choice.”

For more information go to:, or call Assured Performance at: 949-221-0010

Published in INDUSTRY NEWS

I-CAR is hosting their third annual Atlanta Golf Tournament event; a fundraiser where proceeds support secondary and post-secondary collision students in the greater Atlanta area. I-CAR encourages you to learn more about this important fundraising event and participate and/or sponsor.

The Collision Repair Education Foundation Tournament will take place Wednesday, April 25th. Registration is from 10:00am - 12:00pm, Shotgun Start at 12:00pm at the Highlands Course at Lake Arrowhead in Waleska, GA. More information about the course can be found at or by calling (770) 479-5500.

In 2011, the collision industry provided $4.1 million in support to secondary and post-secondary collision students and their school programs through the Collision Repair Education Foundation.

Through monetary and in-kind product donations, the 2011 Collision Repair Education Foundation donors helped to provide student scholarships, student tool grants, school equipment and supply grants, the 3rd annual Ultimate Collision Education Makeover school grant, and much more. Since 2008, when the Collision Repair Education Foundation became a purely philanthropic organization, the organization has provided $7 million in school and student support through industry donors.

Registration Forms & Fees are due no later than April 20, 2012.  Checks can be payable to: Collision Industry Foundation. Please email forms to David Kulkis at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please contact David to pay by credit card at (770) 714-6352. If you would like to mail your payment please contact Lee Sullivan at (678) 206-5214 for address. If you have any questions please contact David, Lee or Jerry Poirier at (404) 886-3487. To download a copy of the registration flyer please click HERE.


The Delaware Auto Service Professionals (DASP) will hold their March members meeting on March 29 at the DelCastle Inn in Wilmington at 7 p.m.

The group will discuss current legislative issues, group status and future initiatives along with a special guest; Delaware Insurance Commissioner, Karen Weldin Stewart will be in attendance to meet members and offer insight to current insurance issues within Delaware and the small business community.

For more information please visit


Mike Orso, President of Nick Orso’s Body Shop in Syracuse, NY, announced that his attorneys would file approximately $1,000,000 in “short pay” collection suits against various automobile insurance companies this month. The insurers are: Adirondack, Allstate, and State Farm. Additional causes of action, interest and penalties increase the various suit values to over $3,000,000.

Attorney Joseph R. Talarico, Esq. said, “Included in these suits are causes of action for violations of the NY State Insurance Regulation 64. Additionally a cause of action for violation of N.Y. GBS LAW § 349.” Section 349 specifically addresses deceptive acts and practices unlawful in NYS. The provisions of the law found on a NYS law website state; “a person who has been injured by reason of any violation of this section may bring an action in his own name to enjoin such unlawful act or practice, an action to recover his actual damages or fifty dollars, whichever is greater, or both such actions. The court may, in its discretion; increase the award of damages to an amount not to exceed three times the actual damages up to one thousand dollars, if the court finds the defendant willfully or knowingly violated this section. The court may award reasonable attorney's fees to a prevailing plaintiff.

Talarico added, “There is one common element of these cases that should lead to a resolve and when it finally hits them they settle. Any first year law student should be able to recognize it. In addition, the continued pattern of serious violations resulting in these “short pays” exposes carriers to some major costs. Some of these topics are simple one-item facts. Class Action attorneys love one-item venues. How long before they jump in? It should make for some interesting attorney-client conversations on the insurance company side.”

Published in INDUSTRY NEWS

Class Auto Center in Long Beach, California is aptly named—truly a first class operation. This 15,000 square foot shop stands out like a beacon to L.A. traffic on the 405 Freeway. The facility was built from the ground up in 1990 by owner Ray Neveau.

To view a PDF of this article please click HERE.

Neveau’s first shop was a very small two-bay shop in a dead end alley in Long Beach, however his impeccable reputation brought customers to his door. Erik Sumen was a ‘surfer’ kid who loved cars and knew of Neveau’s reputation, being very much in awe of him. Erik was fixing jet skis at home in his garage, when he found Ray Neveau in his little shop in the alley. Erik eagerly went to work for Ray as the ‘donut boy.’ Neveau then built Class Auto Center and their relationship has built this business to where it stands tall today.

This unique, upscale repair facility does all the estimating, bookkeeping and management of the operation upstairs. As you walk into the hi-tech waiting room, customers are welcomed by a customer service representative and seated in a quiet and clean environment, while the business of running this business is done up stairs. Even parts are managed upstairs and moved by a freight elevator that ascends to the parts room and descends into a corner of the production area.

There are no Direct Repair Relationships with insurance companies at Class Auto Center. They have strong relationships with their dealership partners and take excellent care of their mutual customers. This shop pays close attention to all details and they have a high customer return rate.

Published in Shop Showcase
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