Automotive News has reported that General Motors said that it will provide free loaner vehicles to Chevrolet Volt owners to offer "peace of mind" as federal safety regulators investigate fires that have occurred in the plug-in hybrid's battery pack after crash testing.
In a conference call with the media, General Motors executives tried to tamp down growing concerns over the Volt's safety after officials from the National Highway Traffic Safety Administration on Friday opened a formal investigation into the risk of fire in Volts that have been involved in severe crashes.
"I believe in the safety of the Volt," said Mark Reuss, GM president of North America. "Our customers' peace of mind is the most important thing. This technology should inspire confidence and pride, not raise any concern or doubt."
The National Highway Traffic Safety Administration (NHTSA) said it will be opening a formal defect investigation into the risk of fire in Chevy Volts following a serious crash after the agency was able to reproduce the events that led to the initial Volt fire, and had a second car ignite last week.
This past May, NHTSA crashed a Chevy Volt. During that test, the vehicle's battery was damaged and the coolant line was ruptured. When a fire involving the test vehicle occurred more than three weeks after it was crashed, the agency concluded that the damage to the vehicle's lithium-ion battery during the crash test led to the fire.
Many body shops seem to change paint vendors every so often for all kinds of reasons, but Kevin Roe, the owner of 1st Class European Authorized Coachworks in Pompano Beach, Florida has been with DuPont Performance Coatings since 1981 and has no plans to change anything. Why is he such a happy customer and steadfastly loyal to the company?
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“If it isn’t broken, why fix it?” Roe said. “We started painting cars with DuPont the first day we opened and they have followed through on everything they’ve promised. Sure, we get other paint companies trying to get our business and offering us the world, but I’ve never had any reason to consider a change.”
1st Class is factory certified to repair an impressive array of elite nameplates, including Ferrari, Maserati, Audi, Tesla, Volkswagen, Jaguar and Aston Martin. The shop began working on aluminum-intensive brands starting in 2003 and a year ago they started working exclusively on Ferraris and Maseratis in partnership with Ferrari Maserati of Fort Lauderdale, a local dealership.
With an average ticket of $20,000, you can be certain the owners of these vehicles are highly discerning and expect nothing less than stellar paint jobs each and every time. “These people spend top dollar, so they want it done right,” Roe explained. “We have customers in here who actually use paint gauges to check the thickness of the paint when they pick up their cars. So, it has to be perfect.”