We feature some of the best columnists in the industry including Toby Chess, Rich Evans, Tom Franklin, Mike Causey, Dale Delmege, Walter Danalevich and Lee Amaradio.
We have contributing writers from different regions of the country: Ed Attanasio, David Brown, Chasidy Sisk and Rachael Mercer.
We also have guest columistslike Richard Steffen of the CRA, and David McClune from CAA.
Collectively they represent a unique perspective with hundreds of person-years of experience. Let us know what you think, by posting responses to their columns.
To read Lee's columns prior to last January search "Amaradio" on this site from the home page
David M. Brown is a native of Philadelphia who has lived in Arizona for 30 years. He writes about subjects he is passionate about, including the car industry. A father of two, he is mentored by his border collie/pointer, Haylie, who is much more concerned with thrown tennis balls than with a beautifully repainted Aston Martin.View items...
Walter Danalevich, AAM, has owned Santa Barbara Auto Refinishing in Santa Barbara, California, since 1979. He enjoys sharing his shop management tips with other shop owners and would like to hear about yours. Contact him at email@example.com
See also his shop website: www.sbautobody.comView items...
The "Insurance Insider" is a corporate-level executive with a Top 10 auto insurer in the U.S.. Although he needs to remain anonymous, he will answer questions emailed to him in future columns. Got a comment or question you’d like to see him address? Email him at Auto.Insurance.Insider@gmail.comView items...
Rich Evans is the owner of Huntington Beach Bodyworks and an award winning painter and fabricator. He offers workshops in repair and customization at his facility to share his unique talents. He also appears on a new show on Speed Channel, Car Warriors. See his Twitter (left) and Facebook (right) feeds for more on Rich's active projects.
For contacts and design samples visit www.huntingtonbeachbodyworks.com
Larry Williams is an innovative, award winning parts manager who has been managing profitable parts departments for over 30 years. He recognizes the importance of OEM parts management to collision repairers and now works as a consultant to the industry. He can be reached for consultation at firstname.lastname@example.org.View items...
Business Beat is a new column launching May 2012 in Autobody News. It will focus on investment activities in the automobile and collision industry and will feature guest columnists on a regular basis. Opinions herein are strictly those of the author. Autobody News accepts no responsibility for investment actions taken or not taken based on this column.View items...
David Luehr is the owner of Elite Body Shop Solutions, LLC a collision business consulting firm based in Nashville, Tennessee. He is a 30-year veteran of the collision repair industry and has served on several industry association boards across the USA as well as leadership positions with companies such as Manheim and ABRA. David is an expert in Body Shop Operations and specializes in Lean and Theory of Constraints methods. Email him at email@example.com
Body shop owners as a rule are adept at studying and interpreting all kinds of numbers and statistics, and that’s why the successful ones are very good at tracking their performance. They calculate each minute that goes into every vehicle and what exactly their profit will be at the end of each day. They know how to read Excel sheets and decipher the numbers and use them to refine their processes. It’s in their DNA and in a fast-moving, high-production environment having useful numbers at your disposal is vital.
On March 25-27, the 15th International Automobile Recycling Congress (IARC) was held in Berlin, Germany, and the Automotive Recyclers Association (ARA) interests were represented by ARA CEO Michael Wilson and ARA Past President Ed MacDonald.
Because ARA represents over 4500 professional automotive recyclers through direct and affiliated chapters in the US and 15 countries internationally, “an ARA presence at international automotive recycling events is important,” Wilson states. “The IARC is an opportunity to hear directly from our international members and grow ARA’s voice internationally. While ARA members’ business facilities differ from facility to facility, there is significant commonality in the global issues facing the professional automotive recycling industry. Additionally, the automotive industry worldwide is becoming more and more integrated. Specific automotive recycling activity is no different, with a number of entities within the industry expanding internationally."
How does your shop’s billing practices differ from other shops? Are other shops being paid for procedures you’re doing but for which you’re not being compensated?
Those questions form the basis of a new series of industry surveys being conducted as a joint project by CollisionAdvice and CRASH Network.
20 years ago in the collision repair industry (April 1995)
Tucked into a referendum on the ballot in Michigan last November was a provision that would have allowed an insurer to establish a direct repair program only if all repair facilities meeting the insurer’s criteria are allowed to participate in the program.
But the provision was part of a larger referendum on renewal of the state’s no-fault insurance regulations, and opponents of no-fault insurance successfully defeated the measure.
Hey Everyone, I am back and I hope you all are enjoying a great start to the new year. I recently gave the following test to the CIC audience in Palm Spring this past January and to an association group meeting. What was amazing after giving the test, how many repairers and insurers did not know the correct answers. Out of 40 repairers, only one knew what R1234 yf was and this new refrigerant in found on over a dozen vehicles with more converting to this Freon. Not good at all. Take the test and see how well you and staff do with it. All these questions were taken from I-CAR’s New 15 class* (Vehicle Technology and Trends 2015).
If you are anything like me you are probably wondering, “WOW, where has this year gone already!?”
It’s amazing how quickly time can slip by and then you realize you haven’t really made the progress on the goals you have set for yourself or worse yet haven’t set aside the time to create goals in the first place. You no doubt have been very busy working in your shops, it is the “nature of the business.”
Back in 1999, a court decision in a class action lawsuit resulted in a $1.2 billion judgment against State Farm – at the time one of the largest judgments ever levied against an insurer. The ruling changed the way many insurance companies dealt with non-OEM parts for years, and despite the fact that the judgment was later nullified, the “Avery vs State Farm” lawsuit even today is seen as the basis for State Farm’s limited use of such parts.
But now, 18 years after that lawsuit began, the lawyers who represented the vehicle-owners in the Avery lawsuit are still fighting against the overturning of that judgment by the Illinois Supreme Court. The amount they are seeking from State Farm this time is considerably larger: triple the damages of the Avery case plus more than a decade of interest, all adding up to more than $8 billion.
“Tell them once and then tell them again,” an old ad executive told me years ago, long before the Internet, web sites or applications existed. And it still pertains today, because although marketing and advertising change almost daily, the main concept behind branding is still the same.
Several years ago, Jim Young, 55 of Memphis, TN began a startup called My Business is a Wreck, a company he has described as a small team of passionate industry professionals delivering robust, reliable applications to the automotive industry.
Global changes are reshaping the nature of marketing today. In the earlier part of the 20th century, efforts to reach a prospective customer were referred to as "advertising." Promotion, product packaging and publicity were all considered parts of advertising. Gradually these became four separate specialties.