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Over 300 insurance adjusters from ten carriers had the opportunity to see the latest techniques and technology in collision repair last month at a seminar produced by Toby Chess, I-CAR Chairman for Los Angeles County.
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| Joe Carrier (second from left) of Pro Spot Welding discusses with adjusters the advantages of resistance spot welding. |
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| Los Angeles County I-Car Chairman Toby Chess leads a discussion on panel bending and other painting techniques. |
The day long event was hosted by Insurance Collision Centers at their 47,000 sq ft Anaheim location. Owned by Hamid Hojaiti, Insurance Collisions Centers has repair facilities in Anaheim, Hermosa Beach, Marina Del Rey, Culver City and in LA's Koreatown area.
"This is the second year we've run an event like this just for adjusters," said Chess. "They need time to understand the current
| I-CAR
Regional Manager Lorene Lombardi and Orange County I-CAR Chairman Greg
Gunter were guests at a seminar for insurance adjusters hosted by Hamid
Hojaiti's Insurance Collision Center in Anaheim. |
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state-of-the-art without the pressure of handling a claim. And they get to ask questions without worrying about it being a dumb one. That's how you learn."
The claims adjusters came from Allstate, Auto Club, Farmers, GEICO, Progressive and several other carriers; experience levels varied from neophytes to ten years in the field. Many of the seminars and demonstrations were put on by manufacturers representatives.
One of the best attended was a lecture on structural analysis run by Car-O-Liner frame equipment. The adjusters heard how much planning goes into pulling a frame the right way and saw the importance of a shop having the latest electronic measuring equipment.
Other demonstrations included corrosion protection by 3-M Corporation; adhesive bonding by Lord Corporation; plastic repair technology by Dominion Sure Seal; and Bay City Radiator showed adjusters the differences between quality aftermarket and OEM condensers and "the cheap stuff you don't want," as Chess described it.
The group also heard from the California Bureau of Automotive Repair, with inspector Art Gustafson explaining what the BAR looks for when it examines an estimate and how to "write it right."
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