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Page 1 of 2 AEII, Auto-Quote, Combined Computer Technology (CCT), Crash Management System, Integrated Collision Management (ICM), NewEra Software and Vantedge Software have agreed to interface DSS's EMSReview with their management systems, giving their customers the ability to review estimates and utilize common DRP Key Performance Indicators (KPI) from within their management systems.
"We saw a need in the market for a standard estimate review program and common key performance indicators," said Steven Siessman, president, Decision Support Services. "The big news is these management systems providers bring a common estimate review process and KPI reporting format to their 1,500 plus collision shop customers in the United States and Canada." Calling EMSReview from inside their management systems allows estimate auditing to become a seamless part of the management system workflow. "The claims, parts, labor and compliance statistics automatically generated by the audit enable the management systems to create individualized KPI reporting modules using common standards. As a result, shops will be able to know how they stack up in comparison to other shops in their area or DRP without being forced into a network," said Siessman. "Having worked with the EMS-Review® auditing software for a number of years now," said Tony Passwater, president of AEII, "I believe there is great benefit to shops not only to audit the estimate during the initial inspection, but also to audit the repair order before allowing the job to be closed. This ensures items that may have been missed are again reviewed, and compliance to the work providers' rules are maintained. "Another important step for our Industry is to begin to standardize KPI's so we can compare apples to apples," said Passwater. "This group can go a long way in promoting standardized KPI's for our Industry." Michael de la Pena, North American program manager for Auto-Quote expressed his enthusiasm for the integration, saying "By joining forces through integration, Auto-Quote will bring compliance, auditing and KPI's into the management process instead of it being a separate and/or competing process." "Up to this point, management system providers have tried to provide a real world answer to auditing and compliance but at the cost of the management process. Now that EMSReview has opened the door to their patent pending processes and is sharing it with forward thinking management providers end users are benefiting." "You now have the best choice in management and the best choice in auditing and compliance all closely integrated. With KPI's becoming a bigger part of the horizon, EMSReview's release of an already proven standard of KPI formatting will open the door to an "open source" national standard." "This will be the KPI reporting standard that all parties in the collision industry can live and profit by. Rather than a few controlling the future of KPI reporting, the forward thinkers have moved out in front of the crowd."
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